Our A4 size prints are packed in plastic protective pockets with boxboard and are sent in a rigid envelope for extra protection. These are shipped via Australia Post Regular Mail. 
Our A3 size prints and all wall hangings are sent using Australia Parcel Post. All domestic (Australian) orders of $100.00 AUD or over, will be shipped free of charge.

Our A3 size prints and all wall hangings are sent via Australia Parcel Post and you will be provided with a tracking number once shipped. Our A4 size prints are sent via Australia Post Regular Mail without tracking. If you require express shipping or additional tracking, please contact us at orders@ashberrylane.com.au prior to purchase.

Yes. Please contact us at orders@ashberrylane.com.au for a quotation.

Once you have completed our online order form with all the details you would like to include, you will be emailed a proof within 3 days. Once you have approved the proof, your beautiful memento will be shipped within 5 business days.

Yes. You can find our Colour Options at the bottom of each product detail.

If you are after a specific colour that is not a problem! Just select any colour from the drop-down list and mention this in the Extras/Request section. Once we have your order we will be in touch via email for further instructions from you.

Yes, however this will incur an minimum additional fee of $20. Please contact us on info@ashberrylane.com.au with any customizing enquiries.

Yes. Some of our designs allow for subtle colour variations. Major changes will incur additional fees, please contact is on info@ashberrylane.com.au with any customizing enquiries.

Our custom designs are available for you to create your dream memento. We will be in touch via email to grab an overview of what you are looking for and 2 options will be sent within 3 business days.

We understand that once you receive your Birth Print with your details things may look a little different! We include 2 rounds of design changes with all our Birth Prints so you can be sure you will get it just right!

Absolutely! Just contact us at orders@ashberrylane.com.au and we will get you a quotation!

Yes! We are Sydney based an regularly attend weekend markets. You are more than welcome to pick-up from our market stall, just check the shipping details to find out where we will be next.